Return and Refund Policy
Shipping & Returns — Barbara Dever Boutique
Shipping Information
At Barbara Dever Boutique, we aim to deliver your order quickly and safely — with no extra fees.
Processing Time
Orders are processed within 1–3 business days (most weekday orders within 24 hours). Weekend orders may take a little longer.
Delivery Time
Shipping typically takes 4–9 business days after processing, depending on your location and carrier.
Shipping Costs
Free shipping on all orders. No minimum, no hidden fees.
Tracking
You’ll receive a tracking number by email once your order ships.
Delays or Missing Orders
If your order hasn’t arrived within a week after the expected timeframe, email us at
info@barbaradeverboutique.com with your order number.
Order Changes or Cancellation
Contact us within 12 hours of placing your order. Changes can’t be guaranteed once shipping starts.
Returns
Return eligible items within 30 days of delivery.
How to Start a Return
Email info@barbaradeverboutique.com with your order number, the item(s), and the reason.
Returns must be approved before you send anything back.
Return Conditions
- Items must be unused, unworn, and in original packaging
- A tracking code is required for all returns
- Underwear, lingerie, and swimwear are not returnable
- Unapproved returns may be declined
Refunds
Once received and approved, refunds are issued to the original payment method within 30 days.
Return Shipping Costs
Return shipping is the customer’s responsibility. We recommend tracked shipping.
Return Address
Luna_y & ID:12279 & Bin Fang
Naishi warehouse
5F, Building 4, Phase 2, Niannianhongjia Cluster, Choujiang Street, Yiwu City, Zhejiang Province, China, 322100